Development of a Training Academy for a Hospitality Company

The Challenge

An internationally operating company with approximately 2,500 employees needed a structured and scalable training program to develop staff at all levels – from onboarding new hires to leadership and executive development. The goal was to nurture talent, increase performance, and improve long-term employee retention.

Our Approach

We developed a tailored training academy through creating onboarding programs and induction plans for new employees integrated into the employee life cycle, operational and soft- skill training for existing staff, and leadership training covering topics such as people management, feedback culture, motivation, and entrepreneurship.

Onboarding Programs

Onboarding programs and induction plans for new employees, integrated into the employee life cycle

Operational Training

Operational and soft-skill training for existing staff to develop competencies

Leadership Training

Leadership training covering topics such as people management, feedback culture, motivation, and entrepreneurship

Executive Development

Customized training for executive management to enhance organizational performance

Talent Programs

Talent and management programs to develop high potentials

Digital Formats

Combination of classroom training and digital formats such as webinars

Measurable Impact

2.500

Employees

Complete coverage of all employees through structured training programs

100%

Levels

All hierarchy levels from onboarding to executive management covered

4

Formats

Various training formats from classroom to digital implemented

Sustainable Results

Distinctive Advantage: This Training Academy combined strategic talent development with operational excellence and created a comprehensive, scalable education system that serves as a sustainable foundation for employee development and business growth.